How to Use the Proximity Trigger with the Fortuna AI Proximity DeviceUpdated an hour ago
The Fortuna AI Proximity Sensor is an essential hardware component designed to enhance the user experience by automatically triggering the scanning process. Positioned above the scanner hole, the sensor detects a hand as soon as it enters the area, instantly initiating a scan without the need for touch or delay.
Connection and Auto Detection
Once you launch Foto Master’s software, the system will begin auto-detecting connected devices—including the LED Ring, Key Fob, and Proximity Sensor—through available COM ports. This process typically takes between 5 and 50 seconds.
To verify successful connection:
Go to Global Settings → Devices.
Review the log output to see if the proximity sensor’s COM port was detected and connected.
If the sensor doesn’t connect:
Ensure the sensor is plugged into the PC.
If needed, switch to a different USB port and wait again up to 1 minute.
Workflow Validation
If your workflow includes a Proximity Trigger, the software will not allow you to begin unless the proximity sensor is connected. An on-screen alert will notify you. Give the system up to 1 minute to detect the device, then click Start once ready.
Troubleshooting & Backup Options
If the sensor is still not detected:
Confirm it's securely connected and facing downward (not upside down).
Try a different USB port or cable.
In rare cases where the proximity sensor fails, you can switch to a Time or Touch trigger in the workflow settings as a fallback to keep the event running smoothly.