Syncing Your EventUpdated 9 hours ago
When to Use
After installing FMX to pull down your event content and get ready to operate
When switching to a different event before a session
Requirements
Internet access
Cloud Account and an active license
FMX open on the Main Dashboard
Steps (Quick)
1. Open FMX and Go to the Main Dashboard
Launch FMX.exe and ensure you’re on the main screen
If prompted to sign in, complete sign-in
2. Choose Your Event
Pick your desired event from the list
Click Sync Event
3. Sync Started
FMX begins fetching event data: workflow, layout, video fusion, assets, and settings needed for operation
4. Watch the Status
The dashboard shows sync progress and completion
Wait until the progress bar disappears
5. Confirm Event is Ready to Play
Click Start Photo Booth and run through your workflow once as a test
If your event has branded elements, confirm they appear correctly when reaching the relevant step or preview
Verification
You’ve successfully synced your event if:
Dashboard displayed a progress bar that disappeared after completion
Last sync time reflects your recent action
Event name on the dashboard matches your selection
Required assets are visible and ready
Troubleshooting
Wrong Event Selected
Reopen the event chooser → select the correct event → sync again
Network/Firewall Issue
Ensure stable internet connection
If prompted by Windows Firewall, allow access
On managed networks, try a different connection or contact IT
Stuck on “Syncing…”
Cancel and retry
Close FMX, relaunch, and try again
Avoid syncing from a network drive or folder that restricts writes
Credentials Expired
Sign out and back in if you see authentication errors, then retry sync