Troubleshoot: Pen Drawing Outside of Paper HolderUpdated 2 days ago

If the Bot is drawing outside the designated paper area or beyond the paper holder, follow the steps below to fix the issue.

Step-by-Step Troubleshooting

1. Basic Restart and Calibration

1. Disconnect the Bot from power and close the software.

2. Reopen the software, then reconnect the Bot to power and the software.

3. Select your Bot, click Calibrate, and test the drawing.

If this resolves the issue, no further steps are needed.

2. Arm Recalibration via Rotrics Studio

If the pen is still drawing outside the paper holder:

1. Download and install Rotrics Studio.

2. Open Rotrics Studio and connect the Bot via USB.

3. Check for firmware updates. If available, update and retest the Bot.

📹 Video of the steps can be seen here: 

3. Factory Reset + Manual Home Recalibration

If firmware updates do not solve the issue:

1. In Rotrics Studio, enable the Terminal.

2. Enter the following commands:

   • M502 → Send (Factory Reset)

   • M500 → Send (Save Settings)

3. Disengage the motors:

   • M18 → Send

4. Manually move the arm all the way back and up.

   • Ensure the arm is centered, not shifted to one side.

5. Set the new home position:

   • M889 → Send

6. Return the arm to home automatically:

   • M1112 → Send

7. Recalibrate pen height and test.

📹 Video of the reset and recalibration: