Services & Support
Support options, professional services, Foto Master Care, subscriptions, and service policies.
Service Programs
Standard Hardware Warranty
Standard Warranty Foto Master hardware products include a limited hardware warranty covering manufacturing defects in materials and workmanship under normal use during the warranty
What Is Foto Master Care?
Foto Master Care is an extended service and warranty program for Foto Master products. It is designed to keep equipment operating reliably and to reduce downtime when replacement p
Professional Services
Foto Master Professional Services can help create custom animations, presets, workflows, and event assets when you need production work beyond standard support. Use Professional Se
Support Options
Support Team
Foto Master support is available 24/7 for help with software, hardware, licenses, Cloud services, and event-readiness questions. Use support when you need help with setup, troubles
How to Submit a Support Ticket
When to Submit a Ticket Submit a support ticket when you need help with a software question, configuration issue, logistics question, billing question, license question, hardware r
Something not working?
Troubleshooting Hub
Browse fixes and FAQs with search and product filters in one place.