Help Shape Foto Master

Thank you for the detailed request. This makes a lot of sense, and we agree that being able to preview a full custom Experience View from the cloud would be very valuable, especially when preparing an event and getting client approval in advance. The previews you currently see on the Select Preset page are not generated live inside the browser. For Foto Master presets, we first load the experience into FMX, run it, record the screen, and then upload that preview so customers can see the flow before deciding whether to use the preset. For custom Experience Views, the ideal solution is exactly what you described: being able to preview the full flow from the website and eventually share a preview link with a client. There are a few technical items we need to handle properly first. Some workflow steps depend on booth hardware, such as taking a photo with the camera, printing, and other device-related actions, so the web preview will need to simulate or skip those steps clearly. It is also important to mention that a web preview will not replace proper testing on the actual FMX machine before an event. A preview is naturally a semi-mock environment, designed to help review the design, screens, flow, and client approval process faster. Final testing should still be done on the real booth with the real camera, printer, sharing settings, and any connected devices before going live at an event. Another important part is media optimization. Videos that work well locally inside the desktop app can be very large, and on the web they need to be converted into web-optimized versions so the preview loads quickly. This may also require additional storage because the system would need to keep both the original media and the web-preview version. This feature is already aligned with the web-based FMX work we are developing. Our plan is to add this preview capability as part of that direction, rather than building it twice in two different systems. FMX for Web is currently in development, and our target is to have this type of preview capability available before the end of 2026. Thanks again for submitting this. I agree this is an important feature, and now that it is published here, other customers can vote for it and help us prioritize it.

Approved. We already support access codes, and we agree this is a valuable expansion. We will develop the ability for different codes to trigger different predefined workflow steps or flows, so one code can send a guest to one experience path while another code can send a different guest to another path. This fits well with personalized guest experiences and will be planned for an upcoming FMX for Windows version.

Thank you, Jay. We plan to add start- and end-frame support to AI Image-to-Video, allowing you to use the original image as the first frame and an AI-generated image as the final frame to create a smooth morphing effect. A partial morph may already be possible by providing the original image and including a URL to the target image in the prompt. However, we will make this workflow more robust and user-friendly as suggested.

Great idea, James. We’re adding sponsor social sharing to the FMShare roadmap and plan to develop it in the near future. Thank you for the suggestion.

Hi Nick, Thank you for the suggestion. You can already rotate items in FMX today using the Selection Screen step with Rotate Randomly enabled. This can be used to randomly rotate layouts, overlays, workflow paths, AI prompts, Video Fusion options, or steps. That said, you are correct that your request is not only for random rotation. You are asking for equal rotation, so each option gets used evenly over time. Today FMX supports random rotation, but not guaranteed equal usage. We agree this is useful, especially for sponsor activations, and we will add an Equal Rotation option so the system can rotate through the items evenly instead of selecting randomly. Thanks again for pointing this out.

Thank you for your feedback. We’re planning to introduce several keyboard themes in the next version, giving you more options to match the visual style of your experience.

Hi Karlo, thanks for your suggestion. FMX for iPad currently supports direct USB printing with the DNP DS40, DS80, RX1 and RX1HS. This requires an iPad with an M1 chip or newer, running iPadOS 16 or later. Support for the DS620, DS820 and QW410 is already in development. Availability depends on completing the required Apple approvals and compatibility testing. We don’t have a confirmed release date yet, but we’ll update this request as we make progress.

Thank you, Fiona. We’ll change the gallery behavior so clicking a photo opens it in full view, while selection for download or deletion will remain available separately.

Thank you for the feedback. We plan to improve the Preset and Event Editors so they are easier to view and use on mobile devices. We’ll share an update once this improvement becomes available.

Thank you, Natalie! We’re adding this feature request to V5 and will include it on our agenda. We really appreciate you taking the time to suggest it.

Thank you, Nolan! That’s a great request. We’ll be adding a few dance options for you to choose from so you can find one that works well with your space. If you’d like, please email a photo or sketch of your table layout to our support team. That will help us make sure at least one of the routines fits your current setup.

Thank you, Peyton. We’re preparing new packages, including an Enterprise plan. It will include OEM capabilities that allow you to create and manage sub-accounts with restricted access to specific events and licenses. This feature is currently planned for Q4 2026.

Thank you for raising this concern. The case uses a specialized lightweight protective material that has provided reliable protection for many customers over many years. We selected a heavy-duty zipper because our testing found it more reliable than Velcro, which can gradually lose strength over time. With proper zipper handling, the case should remain secure and durable. However, we will revisit the design with our engineers and industrial designers to evaluate whether additional reinforcement could improve it further.