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10 requests
Hi FotoMaster team, I have a question and feature request regarding Experience View. When I go to the Select Preset page, I’m able to see FotoMaster’s preset Experience Views in a full visual preview format. I’m wondering whether there is a way to view the full Experience View that I created myself in the same kind of display/preview on the website. In other words, I’d like to know whether custom Experience Views can be previewed in the same way that FotoMaster preset Experience Views are shown on the preset selection page. If this is already possible, could you please let me know how to access that view? If it is not currently available, I’d like to suggest it as a future feature. It would be extremely helpful to be able to preview the full custom Experience View directly from the website without having to load it onto the Mirror booth first. Right now, in order to see what I created, I need to physically take out the Mirror booth, set it up, and test the Experience View on the hardware itself. This makes the process of building and reviewing Experience Views very time-consuming, especially when I want to check multiple screens, the full flow, or small design changes before an event. It would also be very valuable if there were a way to share that full Experience View preview with a client before the event, so they could review the flow, provide feedback, and approve the design in advance without needing the booth to be set up. Thank you in advance for your help.
Foto Master Note
Thank you for the detailed request. This makes a lot of sense, and we agree that being able to preview a full custom Experience View from the cloud would be very valuable, especially when preparing an event and getting client approval in advance. The previews you currently see on the Select Preset page are not generated live inside the browser. For Foto Master presets, we first load the experience into FMX, run it, record the screen, and then upload that preview so customers can see the flow before deciding whether to use the preset. For custom Experience Views, the ideal solution is exactly what you described: being able to preview the full flow from the website and eventually share a preview link with a client. There are a few technical items we need to handle properly first. Some workflow steps depend on booth hardware, such as taking a photo with the camera, printing, and other device-related actions, so the web preview will need to simulate or skip those steps clearly. It is also important to mention that a web preview will not replace proper testing on the actual FMX machine before an event. A preview is naturally a semi-mock environment, designed to help review the design, screens, flow, and client approval process faster. Final testing should still be done on the real booth with the real camera, printer, sharing settings, and any connected devices before going live at an event. Another important part is media optimization. Videos that work well locally inside the desktop app can be very large, and on the web they need to be converted into web-optimized versions so the preview loads quickly. This may also require additional storage because the system would need to keep both the original media and the web-preview version. This feature is already aligned with the web-based FMX work we are developing. Our plan is to add this preview capability as part of that direction, rather than building it twice in two different systems. FMX for Web is currently in development, and our target is to have this type of preview capability available before the end of 2026. Thanks again for submitting this. I agree this is an important feature, and now that it is published here, other customers can vote for it and help us prioritize it.
Created Jun 22, 2026 · Updated Jul 5, 2026
We would like FMX to support starting the workflow directly from the DSLR camera shutter button. When the operator presses the camera’s shutter button, FMX should save the captured photo and automatically continue to the next step in the workflow, the same way it does after the current “Take Photo” action.
Foto Master Note
Thank you for the clear suggestion. This is a valuable workflow improvement, especially for events where the DSLR is operated manually. We’ve marked this as planned and will review the best way to support DSLR shutter-triggered workflows in FMX.
Created Jun 16, 2026 · Updated Jun 16, 2026
The core request: The ability to trigger different workflows based on a scanned QR code or an entered code. I'd like a code, either scanned via the camera or typed in on screen, to determine which content or flow a session uses. Two levels, if helpful for prioritization: Basic: A code switches between a few predefined workflows or templates (e.g. code A → flow 1, code B → flow 2). Advanced: A mapping table (e.g. CSV import) assigns an individual value to each code, code → prompt / text / layout / background — so the experience can be personalized per guest. Ideally the AI prompt would be variable per code as well. Use case: For weddings, the couple selects individual guests in advance (parents, best man, maid of honor). Each receives their own code. When a guest scans or enters it at the mirror, content prepared specifically for them is triggered — for example a personalized AI image prompt or a personal welcome screen. Why this matters: AI features are quickly becoming standard, so differentiation now comes from personalization and emotional storytelling. Code-triggered, individualized guest experiences would be a strong unique selling point — and to my knowledge no competitor currently offers this. Could you let me know whether code-based workflow triggering is feasible or perhaps already on your roadmap? Best regards, Thorsten
Foto Master Note
Approved. We already support access codes, and we agree this is a valuable expansion. We will develop the ability for different codes to trigger different predefined workflow steps or flows, so one code can send a guest to one experience path while another code can send a different guest to another path. This fits well with personalized guest experiences and will be planned for an upcoming FMX for Windows version.
Created Jun 28, 2026 · Updated Jul 5, 2026
I would like to suggest an improvement for the online gallery/share page. When guests scan the QR code and open their photo, they currently get to the sharing area. It would be very helpful if this page could also include social media links from the photo booth provider. There is currently no way for photo booth providers to promote their social media profiles or website in the online gallery after guests scan the QR code.
Foto Master Note
Hi Muhammed, Thank you for the suggestion. We agree this is a useful improvement for the online gallery and share page. We are adding a customizable footer section that will allow photo booth providers to add their own links, such as Instagram, TikTok, Facebook, website, and other relevant pages. This will make it easier for guests to find and follow the provider after viewing their photos, and help providers increase visibility and strengthen their branding after each event.
Created Jul 5, 2026 · Updated Jul 5, 2026
When an AI Cloud request is completed, include a thumbnail of the generated image (or a clickable preview) alongside the existing activity details in the Event Activity Feed. The Activity Feed already displays the timestamp, AI model, and AI Cloud feature used. Adding the resulting image would provide a complete record of each AI generation, making it much easier to verify outcomes, troubleshoot issues, and review event activity after the fact. One additional but related enhancement is storing the prompt that was submitted alongside the image. As someone building custom AI experiences, having the timestamp + model + prompt + generated image would turn the Activity Feed into a complete audit log. That would be incredibly valuable not only for troubleshooting but also for refining prompts over time.
Foto Master Note
Thank you, Timothy. This is a very strong and practical suggestion. We agree that the Event Activity Feed should provide better visibility into what actually happened during each AI Cloud request. We will add this improvement: when an AI Cloud request is successful, the Activity Feed will show the recorded request parameters together with the generated output preview. If the request fails, the Activity Feed will show more detailed error information where available. To keep storage usage reasonable and avoid creating another area that users need to manage manually, this data will be stored temporarily for up to 7 days from the time of generation, and then automatically deleted. This should make it much easier to confirm whether the issue was related to the AI generation itself, the submitted prompt, cloud communication, or workflow misconfiguration. Thanks again for taking the time to clearly explain the use case.
Created Jul 1, 2026 · Updated Jul 1, 2026
I would like to be able to select multiple printer options on the iPad app.
Foto Master Note
Thank you, Peter. Great suggestion. We are ordering an AirCast Pro so our team can test and officially support this setup. We plan to add support for connecting multiple printers through AirPrint, with each layout automatically routed to the correct printer based on its size, including 2×6 strips, 4×6, and 5×7. This will also allow more than two printers to be connected. In the meantime, we recommend checking out FMPrint. It requires an additional laptop, but it works over the internet rather than the booth’s local network. The laptop can be positioned separately or far from the booth and does not need to be physically connected to it, providing a flexible and reliable setup.
Created Jun 21, 2026 · Updated Jun 28, 2026
I would like a preset that can incorporate trading cards without using a sports theme.
Foto Master Note
Thank you for the suggestion, Dennis. The example shown in our ad came from a customer event that allowed us to use its content in our marketing; it was not an official Foto Master preset. That said, we agree this is a useful concept. We are now working on a similar non-sports trading card preset and plan to release it within the next few weeks.
Created Jun 18, 2026 · Updated Jun 18, 2026
It would be great to be able to resend a text or email from the cloud versus the software itself
Foto Master Note
Thank you, Nicholas. This is a great suggestion and we agree it would be valuable to resend a text or email directly from Foto Master Cloud after the event, without needing to reopen the software or use a personal phone. We have this planned and will update once it moves closer to release.
Created Jul 6, 2026 · Updated Jul 6, 2026
As a user, I want to be able to put branding as well as buttons on the QR code screen. Bonus if we could even change the colors of the QR code to match the branding of our event. Doing this allows us to keep consistency throughout the branding experience of the photo booth, as well as putting any type of text or information as to what a user needs to do next in the event that this is an unattended setup.
Foto Master Note
Thanks for the feedback, Catalina. Some of this can already be done using Timeless Animation. You can add a Timeless Animation step before the QR Code screen and end it after the QR Code screen, so branded animation can stay visible during that part of the workflow. (behind, above, below, to the left and right of the QR Code). For QR code colors, we are adding customization in the next FMX for iPad release based on your request. Regarding the buttons, can you please clarify what buttons you would like directly on the QR Code screen? You can already place buttons before or after the QR Code as part of the workflow, but your clarification will help us understand what should be added specifically to the QR Code screen.
Created Jul 5, 2026 · Updated Jul 5, 2026
We are developing an external hardware appliance that integrates with professional photo booth workflows and would love to see FotoMaster support configurable outbound webhooks (HTTP/HTTPS POST with JSON payloads). The ability to trigger webhooks at key points in the workflow—such as session start, countdown, photo captured, final image rendered, printing started/completed, and errors—would enable seamless integration with external devices and services including print appliances, lighting controllers, AI image processing, analytics, and other automation systems. Ideally, the webhook would include information such as: Event type Session ID Final rendered image path (or URL) Print size/layout Copy count Timestamp Optional event metadata Support for API keys or Bearer token authentication would also be appreciated. This would provide a vendor-neutral integration platform that benefits many users while allowing third-party hardware and software to extend FotoMaster without requiring custom integrations. Thank you for considering this feature.
Foto Master Note
Webhooks are currently in development for both FMX for iPad and FMX for Windows. Once released, you will be able to add a Webhook Step inside your workflow, configure the webhook endpoint, and select which data should be sent to your external system. This will allow users to pass workflow data such as session events, captured or rendered media, print-related events, errors, and other supported metadata. Because this is an advanced integration feature, it is planned to be available for Scale cloud accounts. Thank you for the detailed request. This is exactly the type of use case we are building this feature to support.
Created Jul 3, 2026 · Updated Jul 4, 2026
Closed
5 requests
I previously reported that the German animations play incorrectly when using the Playback Ended trigger. Your team explained that these animations were originally designed to work with fixed time triggers (for example, Prints_DE_5800.mp4 with a 5.8-second trigger). While this workaround works for individual animations, it creates another problem when using Random Animations, because only one trigger time can be configured for all videos, even though the German animations have different durations.
Foto Master Note
Hi Muhammed, Thank you for reporting this. In FMX, you can set a separate time trigger for each animation when using Random Animations. To do this, turn off the toggle called “One trigger for all animations.” Once this option is disabled, each animation can use its own trigger time, similar to how it worked in the previous software. This should allow the German animation pack to play correctly without forcing all animations to use the same trigger duration.
Created Jul 5, 2026 · Updated Jul 5, 2026
Hi, I found a problem with the German animations. They don’t play correctly. Every animation is played more than once (about 1.5 times) before the next one starts. It looks like the animation repeats instead of playing only once. Could you please check and fix this? Thank you! One example is Prints_DE_5800.mp4, but I believe this issue affects all German animation files, not just this one.
Foto Master Note
Hi Muhammed, Thank you for reporting this. We reviewed the German animation timing. In the old software, these animations were longer and were controlled by the animation trigger time. For example, Prints_DE_5800.mp4 should be configured with a 5.8 second time trigger. Please configure the time trigger for the German animations the same way it was set in the old software. (Using the Time Trigger instead of the new Playback Ended). This should prevent the animation from restarting.
Created Jul 5, 2026 · Updated Jul 5, 2026
When editing a preset in FMX cloud and loading a new item from My Assets I can not click the Root folder. I am stuck inside Animations. I have the assets folder laid out as I need it, and I need to go to Root to find things. This used to work.
Foto Master Note
Thanks for reporting this. We recently improved how My Assets opens. Each popup now opens directly in the relevant asset folder. For example, animation editors open in Root > Animations, and layout overlay editors open in Root > Layouts. The Root folder is intended to act as the top level container, while the actual assets should be organized inside the relevant folders or subfolders. To avoid confusion, we removed the visible Root option from this flow. This should make asset selection clearer and prevent it from looking like the Root button is not working
Created Jun 26, 2026 · Updated Jul 4, 2026
Hey, the old Systems had all German options and I know a few people who use your old Software but wouldnt Upgrade because your Language is only in english at the new Software and the Are Not animations in German.
Foto Master Note
Thank you, Muhammed. We understand the importance of supporting German customers with the correct language assets. We have now uploaded the available language animations to the FMLink folder so users can select and use the animations they need in FMX. We also updated the support article here: https://support.fotomaster.com/articles/other-language-animations-from-fm-link-2 Thank you for pointing this out and helping us improve the transition from the old software to FMX.
Created Jul 1, 2026 · Updated Jul 2, 2026
It would be amazing to transfer my workflows in FMX Windows into FMX for IOS. Thank you.
Foto Master Note
Thank you, Paul. This is a great request. FMX for iPad and FMX for Windows share many workflow capabilities, but each platform also has some platform-specific features, such as Pylon LED control on iPadOS or LED Ring support on Windows. When a workflow does not rely on features that are unsupported on the target platform, you can export and import the workflow settings using the JSON Exporter and Importer tools. Following your request, we created a dedicated help article explaining how to do this and what to check before migrating workflows: https://support.fotomaster.com/articles/export-or-import-workflows-using-json-files Thank you again for helping us identify that this needed clearer documentation.
Created Jul 1, 2026 · Updated Jul 1, 2026
Common questions about requests, bugs, and voting
A quick primer on how submissions are tracked, reviewed, and prioritized on the community board.
How can I track the status of my feature request?
Once submitted, you can track your request directly on the community voting board. You will receive automatic email notifications when the status changes, such as from Under Review to Planned, In Development, or Released.
How long does it take for Foto Master to review bug reports?
The Foto Master technical support and QA teams review bug reports regularly. High-priority system bugs are prioritized for urgent fixes, while broader feature enhancements are evaluated for future software versions.
How does voting influence which features get developed first?
While the product team reviews every submission, community votes help identify roadmap priorities. Highly voted requests that benefit many Foto Master operators are strong candidates for earlier consideration.
Still have a question? Contact support.