Help Shape Foto Master

Thank you for the detailed request. This makes a lot of sense, and we agree that being able to preview a full custom Experience View from the cloud would be very valuable, especially when preparing an event and getting client approval in advance. The previews you currently see on the Select Preset page are not generated live inside the browser. For Foto Master presets, we first load the experience into FMX, run it, record the screen, and then upload that preview so customers can see the flow before deciding whether to use the preset. For custom Experience Views, the ideal solution is exactly what you described: being able to preview the full flow from the website and eventually share a preview link with a client. There are a few technical items we need to handle properly first. Some workflow steps depend on booth hardware, such as taking a photo with the camera, printing, and other device-related actions, so the web preview will need to simulate or skip those steps clearly. It is also important to mention that a web preview will not replace proper testing on the actual FMX machine before an event. A preview is naturally a semi-mock environment, designed to help review the design, screens, flow, and client approval process faster. Final testing should still be done on the real booth with the real camera, printer, sharing settings, and any connected devices before going live at an event. Another important part is media optimization. Videos that work well locally inside the desktop app can be very large, and on the web they need to be converted into web-optimized versions so the preview loads quickly. This may also require additional storage because the system would need to keep both the original media and the web-preview version. This feature is already aligned with the web-based FMX work we are developing. Our plan is to add this preview capability as part of that direction, rather than building it twice in two different systems. FMX for Web is currently in development, and our target is to have this type of preview capability available before the end of 2026. Thanks again for submitting this. I agree this is an important feature, and now that it is published here, other customers can vote for it and help us prioritize it.

Thank you for the clear suggestion. This is a valuable workflow improvement, especially for events where the DSLR is operated manually. We’ve marked this as planned and will review the best way to support DSLR shutter-triggered workflows in FMX.

Hi Muhammed, Thank you for the suggestion. We agree this is a useful improvement for the online gallery and share page. We are adding a customizable footer section that will allow photo booth providers to add their own links, such as Instagram, TikTok, Facebook, website, and other relevant pages. This will make it easier for guests to find and follow the provider after viewing their photos, and help providers increase visibility and strengthen their branding after each event.

Approved. We already support access codes, and we agree this is a valuable expansion. We will develop the ability for different codes to trigger different predefined workflow steps or flows, so one code can send a guest to one experience path while another code can send a different guest to another path. This fits well with personalized guest experiences and will be planned for an upcoming FMX for Windows version.

Thank you for the suggestion! We’ve added this feature to FMX 2.0, coming soon. FMX can securely remember and automatically fill in your email and password on the login screen, so you won’t need to enter them each time.

Hi Nick, Thank you for the suggestion. You can already rotate items in FMX today using the Selection Screen step with Rotate Randomly enabled. This can be used to randomly rotate layouts, overlays, workflow paths, AI prompts, Video Fusion options, or steps. That said, you are correct that your request is not only for random rotation. You are asking for equal rotation, so each option gets used evenly over time. Today FMX supports random rotation, but not guaranteed equal usage. We agree this is useful, especially for sponsor activations, and we will add an Equal Rotation option so the system can rotate through the items evenly instead of selecting randomly. Thanks again for pointing this out.

Thank you, Nicholas. This is a great suggestion and we agree it would be valuable to resend a text or email directly from Foto Master Cloud after the event, without needing to reopen the software or use a personal phone. We have this planned and will update once it moves closer to release.

Webhooks are currently in development for both FMX for iPad and FMX for Windows. Once released, you will be able to add a Webhook Step inside your workflow, configure the webhook endpoint, and select which data should be sent to your external system. This will allow users to pass workflow data such as session events, captured or rendered media, print-related events, errors, and other supported metadata. Because this is an advanced integration feature, it is planned to be available for Scale cloud accounts. Thank you for the detailed request. This is exactly the type of use case we are building this feature to support.

Thank you, Timothy. This is a very strong and practical suggestion. We agree that the Event Activity Feed should provide better visibility into what actually happened during each AI Cloud request. We will add this improvement: when an AI Cloud request is successful, the Activity Feed will show the recorded request parameters together with the generated output preview. If the request fails, the Activity Feed will show more detailed error information where available. To keep storage usage reasonable and avoid creating another area that users need to manage manually, this data will be stored temporarily for up to 7 days from the time of generation, and then automatically deleted. This should make it much easier to confirm whether the issue was related to the AI generation itself, the submitted prompt, cloud communication, or workflow misconfiguration. Thanks again for taking the time to clearly explain the use case.

Thank you, Nolan! That’s a great request. We’ll be adding a few dance options for you to choose from so you can find one that works well with your space. If you’d like, please email a photo or sketch of your table layout to our support team. That will help us make sure at least one of the routines fits your current setup.

Thanks, James! We really appreciate the suggestion. This feature is planned, and we’re looking forward to adding the ability to apply the selected camera filter to the background as well.

Thank you, Peyton. We’re preparing new packages, including an Enterprise plan. It will include OEM capabilities that allow you to create and manage sub-accounts with restricted access to specific events and licenses. This feature is currently planned for Q4 2026.

Thank you for raising this concern. The case uses a specialized lightweight protective material that has provided reliable protection for many customers over many years. We selected a heavy-duty zipper because our testing found it more reliable than Velcro, which can gradually lose strength over time. With proper zipper handling, the case should remain secure and durable. However, we will revisit the design with our engineers and industrial designers to evaluate whether additional reinforcement could improve it further.