Account & Billing

Licensing: Legacy Lifetime vs. Current Subscription

Foto Master has used both lifetime and subscription licensing models. This article explains what each model covers, how Foto Master Cloud is billed, and the specific upgrade rules

Managing Your Cloud Plan: Upgrades, Downgrades, Grace Period, and Cancellation

Manage Foto Master Cloud plans from Cloud > Billing and software licenses or 24/7 Support from Cloud > Licenses. This article explains the different effects of upgrading, dow

Adding Credits to Your Cloud Account

You can purchase additional AI Credits manually or enable optional auto-recharge in Foto Master Cloud. Available packages, rates, minimums, recharge settings, and the amount charge

Understanding AI Credits

AI Credits are used for eligible AI and usage-based services in Foto Master Cloud. The number of credits used depends on the feature, model, quality, configuration, and active Clou

Privacy and Data Handling FAQ for IT, Legal, and Procurement Teams

This page is for the IT, legal, privacy, and procurement teams of organizations evaluating Foto Master products and services before purchase. It is not legal advice. Foto Master pr

Creating Your Foto Master Cloud Account

Your Foto Master Cloud account is the company-level account used to manage Cloud plans, licensed software, devices, events, storage, AI Credits, and connected services. Step 1: Ope

Choosing Your Cloud Plan

Foto Master Cloud offers paid plans for companies that need connected software, event management, galleries, sharing, storage, and AI services. Eligible legacy customers may also h

Upgrading from Basic to Pro: What to Expect

Upgrading from Basic to Pro normally takes effect immediately. The exact charge, renewal date, features, storage allowance, and AI Credit treatment are displayed for review before

How to Pay for Your Cloud Account with PayPal

PayPal may be available for eligible Foto Master Cloud purchases in addition to the other payment methods shown at checkout. New Subscription Select or upgrade the Cloud plan from

Account-Status Restriction vs. Subscription Expiry

Overview An account-status restriction and a subscription expiry are two different situations, and each is resolved in a different way. This article explains how to tell them apart

How to Renew Your Cloud Plan After a Declined or Expired Card

If your 12-month cloud renewal payment fails, your subscription is marked as past due until the payment goes through. This guide shows you how to pay the past-due amount, what to d