Foto Master

Adding Credits to Your Cloud Account

Updated 2 weeks ago · 2 min read

You can purchase additional AI Credits manually or enable optional auto-recharge in Foto Master Cloud. Available packages, rates, minimums, recharge settings, and the amount charged are displayed in the account before confirmation.

Plan-Included vs. Purchased Credits

  • Plan-included credits are a recurring allocation provided by an applicable plan or order. They reset at the end of the billing cycle and do not roll over unless the order states otherwise.
  • Purchased credits are added through a manual purchase or authorized auto-recharge. They remain until used while the account exists.

Purchased credits are non-refundable, have no cash value, and are deleted if the account is terminated or deleted.

Purchase Credits Manually

Depending on the current Cloud interface:

  1. Sign in at cloud.fotomaster.com.
  2. Open Billing, Billing & Plan, or the displayed AI Credit balance.
  3. Select Add Credits.
  4. Review the available package, number of credits, rate, total charge, and payment method.
  5. Confirm the purchase.

Purchased credits are normally added after successful payment. The active plan may affect the rate for the same AI service.

Optional Auto-Recharge

Auto-recharge is optional and must be enabled by an authorized account user.

Before enabling it, review the settings displayed in the account, including:

  • The balance or usage trigger
  • The credit amount to be purchased
  • The amount that will be charged
  • The payment method that will be used

By confirming auto-recharge, the account authorizes Foto Master to charge the displayed amount whenever the selected trigger occurs, until auto-recharge is disabled. Review these settings before live events and disable auto-recharge if recurring purchases are no longer wanted.

When the Balance Reaches Zero

Paid AI operations pause when no usable credits remain. Non-AI services continue according to the active Cloud plan. Add credits or wait for the next applicable plan allocation before using paid AI operations again.

Purchase and Usage History

Use the available Billing, Transactions, or Analytics screens to review:

  • Manual and automatic credit purchases
  • Purchase date, amount, payment method, and credits added
  • AI Credit consumption by feature or event
  • Current plan-included and purchased balances, when shown separately

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