Managing Connected Booths Remotely

One of the most valuable features of Foto Master Cloud is the ability to monitor and manage your photo booths from anywhere. Whether you have one booth at a venue across town or a fleet of devices spread across multiple cities, the Cloud dashboard gives you real-time visibility and control.

Viewing All Connected Devices

To see all your connected booths:

1. Log in to cloud.fotomaster.com.
2. Navigate to Devices (or Booths) from the left-hand menu.

The device list shows all booths registered to your account, including:

• Device name -- The name assigned to each booth.
• Status -- Current connection state (online, offline, idle, active).
• Current event -- The event the booth is currently connected to (if any).
• Current preset -- The preset currently loaded on the device.
• Last activity -- When the booth was last used or last communicated with the Cloud.
• Software version -- The version of FMX running on the device.

Real-Time Booth Status

The dashboard provides live status updates for each connected booth:

• Online / Active -- The booth is connected to the Cloud and currently in use or available for guests.
• Online / Idle -- The booth is connected but no guest session is in progress.
• Offline -- The booth is not currently connected to the Cloud. This could mean it's powered off, has no internet connection, or the software is not running.

Status updates happen in real time, so you can immediately see if a booth goes offline during an event.

Remote Preset Loading

You can push preset changes to your booths remotely without being on-site:

1. Navigate to the Devices page.
2. Select the booth you want to update.
3. Click Load Preset (or Change Preset).
4. Browse and select the preset you want to apply.
5. Confirm the change.

The new preset is sent to the booth and applied in real time. The booth updates its workflow, layout, and settings without needing to restart.

This is particularly useful for:

• Last-minute changes -- A client wants a different look for the booth, and you're not on-site.
• Multi-event days -- Switching a booth from one event's preset to the next between setups.
• Troubleshooting -- Loading a known-good preset to resolve issues reported by on-site staff.

Monitoring Booth Health

The Cloud dashboard tracks several health indicators for each connected device:

• Connection stability -- How reliably the booth maintains its Cloud connection.
• Upload status -- Whether photos are uploading to the Cloud successfully.
• Error logs -- Any errors or warnings reported by the booth software.
• Session count -- The number of sessions processed, which helps identify whether the booth is functioning as expected.

If a health issue is detected, the dashboard highlights the affected device so you can investigate promptly.

Multi-Location Management

For operators running booths at multiple venues simultaneously, the Cloud dashboard is your command center:

• Overview mode -- See all your devices across all locations on a single screen.
• Filter by event -- Focus on devices assigned to a specific event.
• Filter by status -- Quickly identify any devices that are offline or experiencing issues.
• Grouped views -- Organize devices by location, event, or team for easier management.

Typical Multi-Location Workflow

1. Before the events, create each event in the Cloud and assign appropriate presets.
2. On event day, your on-site teams power on the booths and connect them to the Cloud.
3. From your dashboard, verify that all booths across all locations show as online.
4. Monitor session counts and sharing activity throughout the events.
5. If any booth encounters an issue, you can troubleshoot remotely or coordinate with the on-site team.