Configuring the camera captures and displays images

The Camera section allows you to configure how the device captures and displays images during the experience. It includes options to select the camera position (front or rear), define the camera type (such as Built-in True Depth Camera), and maintain the correct aspect ratio. The Fill Mode ensures the preview fits the screen properly, while the Live View Mirror option provides a more natural, user-friendly display. Additional configurations are available under Advanced Settings for further customization and control.Camera Position<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Front &#x2013; Selects the front-facing camera of the iPad.&#xA0;</li><li>Rear &#x2013; Selects the rear-facing camera of the iPad.&#xA0;</li></ul>Camera TypeBuilt-in TrueDepth Camera<ul><li style="font-size: 15px;">A front-facing camera capable of detecting depth (3D).&#xA0;</li><li style="font-size: 15px;">Commonly used for face recognition and background blur effects.&#xA0;</li><li style="font-size: 15px;">Supports Offline Background Removal, which can be configured in the Take Photo feature within the workflow.&#xA0;</li></ul>Built-in Wide Angle Camera<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">A standard camera that captures a wider field of view (2D only).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Suitable for regular photos and video capture.&#xA0;</li></ul>Aspect RatioThis setting controls the proportional relationship between the width and height of the image or video. Maintaining the correct aspect ratio ensures that media is displayed without distortion and aligns properly with templates and layouts.Fill Mode1. Resize to Fit (Letterboxing)Ensures the entire image is visible. If the aspect ratio does not match the frame, the image is scaled down to fit completely, which may result in empty spaces (black bars).2. Resize to Fill (Cropping)Scales the image to fully cover the frame. This removes empty spaces but may crop parts of the image.3. Stretch (Distortion)Forces the image to fill the frame by stretching it, which may distort the original proportions.Live View MirrorLive view mirroring flips the camera view to make movement more intuitiveAdvancedThe Advanced settings allow you to fine-tune camera performance for either professional control or automatic optimization.1. Manual SetupProvides full control over the following parameters:<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Exposure: Adjusts image brightness to avoid underexposed or overexposed results.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">White Balance: Ensures accurate color temperature so whites appear natural (not too blue or orange).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Focus: Sharpens the subject; useful when auto-focus is unstable.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Zoom: Adjusts the field of view, allowing closer or wider framing.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Chroma Key: Enables green screen functionality by removing a selected background color.&#xA0;</li></ul>2. Auto ModeAutomatically adjusts exposure, color, and clarity in real time based on the environment. Ideal for quick setup and consistent performance without manual adjustments.

Global Settings: Camera

Settings for how images are captured and processed

The Photo Capture section provides key settings that control how images are captured and processed during the experience. It includes options such as Screen Flash, Hi-Res Capture, and Test Mode, each designed to enhance image quality, optimize output, or assist with testing and setup.Screen FlashWhen enabled, Screen Flash uses the iPad&#x2019;s screen as a temporary light source during photo capture. The screen briefly turns bright (usually white). This results in slightly brighter and clearer photos.Hi-Res CaptureEnabling Hi-Res Capture allows the system to save a high-resolution version of each photo. This ensures better image quality, making it ideal for printing or high-quality sharing. However, higher resolution files will also consume more storage space on the device.Test ModeWhen Test Mode is enabled, the system uses pre-existing assets or sample images stored in the base Folder instead of capturing real photos from the camera. This is useful for testing workflows, layouts, and sharing features without needing to take actual photos during setup or troubleshooting.&#xA0;The base folder that is used is: FMX-&gt; Assets -&gt; TestPhoto -&gt; Test#.jpg

Global Settings: Photo Capture

FMX offers three different printing options: PrintPal, FMPrint, and AirPrint. This article explains how each method works and how you can print photos directly from FMX on an iPad. Each option is designed to fit different setups, whether you prefer a wired, wireless, or cloud-based printing solution.FMPrint (Recommended)FMPrint is a cloud-based printing solution developed by Foto Master. It allows you to send print jobs wirelessly without directly connecting the printer to the iPad. Instead, a Windows-based computer acts as a bridge between FMX and the printer.How FMPrint Works<ul><li style="font-size: 15px;">The iPad sends print jobs to the Foto Master Cloud.&#xA0;</li><li style="font-size: 15px;">The FMPrint software (installed on a Windows PC) receives the job.&#xA0;</li><li style="font-size: 15px;">The PC then sends the job to the connected printer.&#xA0;</li></ul>This setup is ideal for professional and multi-booth environments, as it centralizes printing and reduces cable dependency.Steps to Start Using FMPrint<ol><li style="font-size: 15px;">Create an FMPrint license in Foto Master Cloud (free of charge).&#xA0;</li><li style="font-size: 15px;">Install FMPrint on a Windows device connected to your printer.&#xA0;</li><li style="font-size: 15px;">Enable and configure the printer in your Cloud Event Setup.&#xA0;</li></ol>Helpful Articles<ul><li>FMPrint Dashboard: <a href="https://support.fotomaster.com/en-US/fmprint-dashboard-5031288" style="text-decoration:none;">https://support.fotomaster.com/en-US/fmprint-dashboard-5031288</a>&#xA0;</li><li>Monitoring the FMPrint Queue: <a href="https://support.fotomaster.com/en-US/monitoring-the-fmprint-queue-5302158" style="text-decoration:none;">https://support.fotomaster.com/en-US/monitoring-the-fmprint-queue-5302158</a>&#xA0;</li><li>Setting Up Printers in FMPrint: <a href="https://support.fotomaster.com/en-US/setting-up-printers-in-fmprint-5302164" style="text-decoration:none;">https://support.fotomaster.com/en-US/setting-up-printers-in-fmprint-5302164</a>&#xA0;</li></ul>PrintPalPrintPal is a dedicated hardware solution that allows you to print photos directly from your iPad. It supports both wired and wireless connections, giving you flexibility depending on your setup.Wired PrintPalTo use a wired PrintPal setup:<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Connect the PrintPal device to your iPad using an Ethernet cable (typically via an adapter compatible with the iPad).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Ensure both devices are properly powered and recognized.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Once connected, the iPad will communicate directly with the PrintPal for fast and stable printing.&#xA0;</li></ul>This method is recommended for environments where a stable and uninterrupted connection is&#xA0;required.WiFi PrintPalTo use PrintPal wirelessly:<ul><li style="font-size: 15px;">Connect the iPad to the same PrintPal WiFi network.&#xA0;</li><li style="font-size: 15px;">Ensure the network is stable and has minimal interference.&#xA0;</li><li style="font-size: 15px;">Once connected, FMX will be able to send print jobs wirelessly to the PrintPal.&#xA0;</li></ul>This option is ideal for cleaner setups without cables, especially for events with flexible layouts.For more detailed information about using PrintPal, you can visit: <a href="https://support.fotomaster.com/en-US/using-the-print-pal-843772" style="text-decoration:none;">https://support.fotomaster.com/en-US/using-the-print-pal-843772</a>AirPrintAirPrint is Apple&#x2019;s built-in wireless printing technology that allows you to print directly from your iPad to a compatible printer without installing additional software or drivers.Requirements for AirPrint<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">An AirPrint-compatible printer&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">The iPad and printer are connected to the same WiFi network&#xA0;</li></ul>How to Use AirPrint in FMX<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Ensure your printer supports AirPrint and is powered on.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Connect both your iPad and the printer to the same WiFi network.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Open your FMX workflow and navigate to the print option.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Select AirPrint as your printing method.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Choose your printer from the available list.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Adjust print settings if needed (e.g., number of copies).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Tap Print to start printing your photos.</li></ol>Best Use Cases for AirPrint<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Small or simple setups&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Events where minimal configuration is preferred&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Situations where no additional hardware or software is available&#xA0;</li></ul>Important Notes<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">AirPrint relies heavily on network stability.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">It may not be as fast or scalable as FMPrint for high-volume events.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Ensure your WiFi network is strong to avoid delays or failed print jobs.</li></ul> Conclusion<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">FMPrint (Recommended) &#x2013; Ideal for professional, scalable, and cloud-based setups.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">PrintPal &#x2013; Best for direct and reliable printing (wired or wireless).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">AirPrint &#x2013; Best for quick, simple, and cable-free printing using compatible printers.</li></ul>

Global Settings: Printer

In this section, you can customize the visual appearance of the workflow interface. These settings control what users see when they tap the Start button and proceed through the photo-taking process. Adjusting these options helps create a more engaging and branded user experience.Workflow BackgroundThe Workflow Background setting allows you to change the background color or style of the workflow screens. Within the modification settings, you can fine-tune the design using the following options:<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Grid &#x2013; Select from preset color arrangements or patterns.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Spectrum &#x2013; Choose a color freely from a full color spectrum.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Sliders &#x2013; Manually adjust color values (such as RGB or similar controls) for precise customization.&#xA0;</li></ul>These tools give you the flexibility to match the workflow background with your event theme or branding.Keyboard LayoutFMX supports multiple keyboard layouts to accommodate different languages and regions. You can select from the following available layouts:<ul><li style="font-size: 15px;">French&#xA0;</li><li style="font-size: 15px;">Spanish&#xA0;</li><li style="font-size: 15px;">Hebrew&#xA0;</li><li style="font-size: 15px;">Korean&#xA0;</li></ul>This ensures a more user-friendly typing experience for international users.Email Keyboard LayoutFor email input fields, you can choose between:<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">QWERTY &#x2013; Standard English keyboard layout&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">AZERTY &#x2013; Commonly used in French-speaking regions&#xA0;</li></ul>Selecting the appropriate layout helps improve typing accuracy when users enter their email addresses.Background and Filter Selection PositionThis setting determines where the Background and Filter Selection options will appear on the screen during the workflow. These options become available only when enabled in the Workflow Setup for your selected Cloud Event.By adjusting their position, you can optimize the interface layout for better accessibility and user interaction.

Global Settings: Appearance

The About section provides essential information about the FMX app

The About section provides essential information about your FMX app, including the installed version, build details, and license status. This section is primarily used to verify your current setup, manage your license, and quickly share accurate system information with the support team when needed.What You&#x2019;ll See In the About tab:<ul><li>Release Version &#x2013; Displays the currently installed FMX version (e.g., 1.x.x).&#xA0;</li><li>Build Version &#x2013; Indicates the exact build of the software you are running.&#xA0;</li><li>Knowledge Base &#x2013; Link to the official support site: <a href="https://www.fotomaster.com" style="text-decoration:none;">https://www.fotomaster.com</a>&#xA0;</li><li>Support Email &#x2013; Contact email for assistance: support@fotomaster.com&#xA0;</li><li>Device ID &#x2013; A unique identifier used for activation and troubleshooting.&#xA0;</li><li>User Email &#x2013; The email address currently signed in to the Foto Master Cloud.&#xA0;</li><li>User License &#x2013; Information related to your license and activation status.&#xA0;</li></ul>Common Actions<ul><li>Verify Your Version Navigate to Global Settings &#x2192; About to check your FMX version and build number. This is often required when reporting issues or confirming compatibility.&#xA0;</li><li>Change License / Switch Account Scroll to the bottom of Global Settings and select Logout. You can then sign in with a different account or license.&#xA0;</li><li>Provide Information to Support Take a screenshot of the About tab and share it with the support team. This helps them quickly identify your setup and provide accurate assistance.&#xA0;</li></ul>Field Explanations<ul><li>FMX Version The primary version number of the software. This is the first detail you should provide when contacting support.&#xA0;</li><li>Build Number / Date Specifies the exact build version and release date. This helps determine whether known issues or fixes apply to your system.&#xA0;</li><li>License / Device ID Unique identifiers used for license validation, activation, and support tracking.&#xA0;</li></ul>Troubleshooting<ul><li>Unable to Log Out Check your internet connection and try again. If the issue continues, wait a few minutes and retry, or reach out to support.&#xA0;</li><li>Support requested &#x201C;system info&#x201D; or &#x201C;logs&#x201D; Take a screenshot of the About tab (System Info) and provide it to the support team as requested.&#xA0;</li></ul>Quick Checklist<ul><li>Confirm your FMX Version and Build Number&#xA0;</li><li>Capture and share System Info when requested by support&#xA0;</li></ul>Do / Don&#x2019;t SummaryDo:<ul><li>Keep a record of your version and build number when reporting issues&#xA0;</li><li>Share accurate system information with support when needed&#xA0;</li></ul>Don&#x2019;t:<ul><li>Skip updates if your setup depends on the latest fixes and improvements</li></ul>

Global Settings: About

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