Back to Feedback

Language

ResolvedImplemented or otherwise completed.
MuhammedFMX for WindowsBugJul 5, 2026
Hi, I found a problem with the German animations. They don’t play correctly. Every animation is played more than once (about 1.5 times) before the next one starts. It looks like the animation repeats instead of playing only once. Could you please check and fix this? Thank you! One example is Prints_DE_5800.mp4, but I believe this issue affects all German animation files, not just this one.

Foto Master Update

Foto MasterProduct Team
Jul 5, 2026
Hi Muhammed, Thank you for reporting this. We reviewed the German animation timing. In the old software, these animations were longer and were controlled by the animation trigger time. For example, Prints_DE_5800.mp4 should be configured with a 5.8 second time trigger. Please configure the time trigger for the German animations the same way it was set in the old software. (Using the Time Trigger instead of the new Playback Ended). This should prevent the animation from restarting.

This board isn't a support channel. For urgent help, contact support.