<img src="https://attachments.gorgias.help/JEmYL2naMXn6oMgQ/hc/bgJ1Q6QrLw2vXKOM/2026041212-004a5756-32fe-4f90-8b88-809d1cc401b7-4a763f51-d0a4-4378-aedd-0e19f9348505.png" width="404" class="fr-fic fr-dii" style="width: 340px; height: 486.436px;">The Main Dashboard is the first tab in Settings. Use it to:&#xA0;<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Select your event&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Start the photo booth&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Sync templates and assets from the Cloud&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Monitor live stats (sessions, surveys, emails, SMS, media sync, prints)&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Event selection saves immediately to ensure QR links, uploads, and templates target the correct event.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Other settings save only when you click Save Changes at the bottom-right corner.&#xA0;</li></ul>Starting the Photo BoothLocation: Top-right corner &#x2013; Play button<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Opens the booth in full-screen mode and runs the current event workflow.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Preflight checks: Verifies workflow requirements, Base Folder, and selected event.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Full screen + session: Enters black full screen, starts a new session, and initializes the workflow.&#xA0;</li></ul>During a session:<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Top-right corner: Go to Offline Gallery&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Top-left corner: Go to Main Dashboard&#xA0;</li></ul>Selecting and Saving the Event<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Event dropdown: Choose the desired event that was created in your Cloud account (the latest event appears at the top based on Cloud Event date).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Sync Event button:&#xA0;<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Downloads workflow, layout, and video templates, along with referenced assets.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Saves files to {BaseFolder}/Events/{EventDisplay}/ under Workflow, Layout, and VideoFusion folders.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Rewrites JSON paths to local absolute paths for offline speed.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Backs up the original layout as layout.init.json and generates alternate layout.{id}.json if needed.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Respects the Cloud&#x2019;s &#x201C;Override assets with same name&#x201D; toggle.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Shows progress and ends with &#x201C;Sync complete.&#x201D;&#xA0;</li></ul></li></ul>Local Data Storage<ul><li style="font-size: 15px;">Event folder: {BaseFolder}/Events/{EventDisplay}/&#xA0;</li><li style="font-size: 15px;">Asset folders:&#xA0;<ul style="font-size: initial;"><li style="font-size: 15px;">Workflow/, Layout/, VideoFusion/ &#x2013; for synced assets and JSON files&#xA0;</li><li style="font-size: 15px;">Layout backups: layout.init.json, layout.{id}.json&#xA0;</li></ul></li><li style="font-size: 15px;">Captured session media: Stored under event-managed folders&#xA0;</li></ul>Dashboard Cards (Live Stats)<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Sessions: Total sessions (each session is 1 run of the workflow)&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Surveys: Submitted/total&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Emails: Sent/total&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">SMS: Sent/total&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Media Sync: Synced/total (Final + RAW)&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Prints: Total prints&#xA0;</li></ul>Stats update live in real time as sessions run.Recommended flowBefore Event:<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Select the event (saves immediately).&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Click Sync Event and wait for &#x201C;Sync complete.&#x201D;&#xA0;</li></ol>During Event:<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Start Photo Booth&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Run sessions and monitor dashboard cards&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Use Offline Gallery or shortcuts as needed&#xA0;</li></ol>After Event:<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Exit by pressing and holding the top-left corner of the iPad&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Optionally re-sync if Cloud templates have changed&#xA0;</li></ol>Troubleshooting<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Start blocked (&#x201C;Components still loading&#x2026;&#x201D;): Go to Global Settings &#x2192; Camera section &#x2192; Advanced &#x2192; Refresh to recognize the camera.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Cannot start experience: Check Base Folder, event selection, and workflow.json. Try Sync Event.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Empty/failed event list: Refresh online. Offline mode uses saved events.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Assets not updated: Turn ON Override assets with the same name and re-sync.&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Cards stuck: Run a test session or reopen FMX. Check Cloud login and sync toggles if media uploads stall.&#xA0;</li></ul>Quick ChecklistSelect event &#x2192; Sync Event &#x2192; Verify settings &#x2192; Save Changes &#x2192; Start Photo Booth &#xA0;Do&#x2019;s and Don&#x2019;ts<ul><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Do:&#xA0;<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Select your event first (saves immediately)&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Sync assets before shows for offline reliability&#xA0;</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Expect dashboard cards to update live&#xA0;</li></ul></li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Don&#x2019;t:&#xA0;<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Start before cameras/templates are ready&#xA0;</li></ul></li></ul>

Main Dashboard

The Offline Gallery is a full-screen interface that displays all media created during your event, including final photos, videos, and GIFs.From this screen, you can preview, share (via Email or SMS), and print photos directly, without needing to restart the experience.Why Is It Useful?<ul><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Ideal for staff-assisted sharing: Guests can easily select their favorite media and resend it instantly.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Works offline: Uses locally stored files and can queue Email/SMS for later sending (once internet connection is established).&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Streamlined workflow: Allows sharing or printing from a single screen, with no need to restart the session.&#xA0;</li></ul>How to Open the Offline Gallery<ul><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Top-right long press: Press and hold the top-right corner of the screen for approximately 3 seconds to open the gallery.&#xA0;</li></ul>Note: To close the Offline Gallery and return to the main dashboard, press and hold the top-right corner again for about 3 seconds.How to Use the Offline Gallery<ol><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Browse media: Scroll through the gallery to find the desired item (newest items appear first).&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Select an item: Tap on a media tile.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Share or print:&#xA0;<ul style="font-family: initial; font-size: initial;"><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Email: Opens an email form&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">SMS: Opens a text message form&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Print: Sends the selected photo to the printer (available for photos only)&#xA0;</li></ul></li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Close preview: Tap Skip to return to the gallery&#xA0;</li></ol>Gallery SettingThe following Gallery Settings can be found under Global Settings:<ul><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Show Photos &#x2013; Displays only photo files&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 15px;">Show Videos &#x2013; Displays video files, including GIFs&#xA0;</li></ul>

Offline Gallery

If you encounter unusual behavior or an edge case that does not work as intended in the FMX app, you can report it to Foto Master. This guide explains how to enable diagnostic logging and send the required files to our support team so R&amp;D can investigate quickly.Step 1: Enable Logs<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Log in to&#xA0;FMX</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Go to&#xA0;Global Settings &#x2192; Advanced</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Enable&#xA0;Enable &#x201C;Save Error Logs to Event Folder&#x201D;</li></ol>Step 2: Replicate the Issue<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Run the photo booth session normally</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Perform the exact steps that trigger the issue</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Note what actions led to the problem (if possible)</li></ol>Step 3: Collect the Log File<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">After reproducing the issue,&#xA0;close FMX</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Open the&#xA0;FMX/Events/{Selected Event}/Logs</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Locate the&#xA0;.log&#xA0;file</li></ol>Step 4: Collect Event Configuration Files (Recommended)Navigate to:FMX/Events/{Selected Event}/LogsCollect the file.Step 5: Send Everything to Support<ol><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Email&#xA0;support@fotomaster.com</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">In the email, include:<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">What you were trying to do</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">What happened instead</li><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Steps to reproduce (if known)</li></ul></li></ol><ol start="3"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">Attach:<ul style="font-size: initial; font-family: initial;"><li style="font-size: 15px; font-family: Arial, Helvetica, sans-serif;">The&#xA0;.log&#xA0;file</li></ul></li></ol>What Happens Next?Our support team reviews the logs and configuration files, then escalates to R&amp;D if needed. You will receive troubleshooting steps or a fix as quickly as possible.Need help? Email support@fotomaster.com

How to Enable Logs and Report Issues

How to activate the app on a different iPad

Before You Start* Ensure both iPads are connected to the internet* Prepare your FMX login (Foto Master Cloud account)Step 1: Log out of the app on the old iPad1. Open the FMX app on your old iPad2. Go to &#x201C;Global Settings&#x201D;4. Scroll all the way to the bottom and tap &#x201C;Logout&#x201D;5. Tap &#x201C;Logout&#x201D; again to confirmStep 2: Set Up FMX on the New iPad1. Download and install the FMX app from the App Store2. Open the app3. Log in using your same Foto Master Cloud account4. Choose your license (if prompted)Once logged in, the new iPad will become your active deviceIf You Don&#x2019;t Have Access to the Old iPadIf you&#x2019;re unable to log out from the old device, you&#x2019;ll need to contact Foto Master Support for assistance.

Move FMX App To Another iPad

Getting Started

Global Settings

Queue Management

Contact Foto Master Support for any questions about your products, licenses, or cloud services. Our 24/7 team is here to help.

Foto Master

FMX iPad App

Software

Working With Your Photo Booth Outdoors

Mirror Photo Booths Camera Recommended Settings

Mirror Air Booth Transportation Demonstration

Mirror Air Booth: Taking the Booth Out Of the Case

Mirror Air Booth: Flash

Mirror Air Booth: Opening the Reflector

Mirror Air Booth Camera and Flash: Settings & Tips

Controlling Mirror Air Booth LED Light

Mirror Air Booth Camera and Flash Recommended Settings

Mirror Air Booth

Mirror X Booth: Event Setup, Removing the Cover

Mirror X Booth: Opening the Reflector

Mirror X Booth

Retro Mirror Booth: Mounting the Flash

Retro Mirror Booth: Introduction To the GODOX SK400II Flash

Retro Mirror Booth: Camera Setup & Mount

Retro Mirror Booth: Connecting the Legs

Retro Mirror Booth: Calibrating the Touch Screen

Retro Mirror Booth

Mirror Me Booth: Camera Settings

Mirror Me Booth: Camera Mount Orientation

Mirror Me Booth: Strobe Installation

Mirror Me Booth: Display Settings

Mirror Me Booth: Frame Assembly

Mirror Me Booth: Connecting the Printer

Mirror Me Booth: Introduction To the GODOX SK400II Flash copy

Mirror Me Booth

Beauty Mirror Booth: LED Ring Setup

Beauty Mirror Booth

Tower Mirror Booth: Setup

Tower Mirror Booth

Mirror Photo Booths

Razor Mirror Booth: Setup

Razor Mirror Booth: Transportation Demonstration

Razor Mirror Booth: First Time iPad Setup

Razor Mirror Booth: Connecting the iPad

Razor Mirror Booth

Pylon iPad Booth: Connecting the iPad

Pylon iPad Booth: Setup

Pylon iPad Booth

Draw Me Booth: Setup

Draw Me Booth: Calibration

Draw Me Booth: Event Setup and Operation

Draw Me Booth: Using Branded Paper

Troubleshoot: Unleveled Bot Drawing

Troubleshoot: Factory Reset & Advanced Calibration

Draw Me Bot

V-Motion 180: Setup

V-Motion 180: Transportation

V-Motion 180: Safety Features

V-Motion-180

iPad Photo Booths

Retro Photo Booth: Setup

Retro Photo Booth: Camera Orientation

Retro Photo Booth: Connecting the Flash

Retro Photo Booth: Display Settings

Retro Photo Booth: Recommended Camera Settings

Retro Photo Booth

DSLR Photo Booths

Photo Mosaic Wall: Stand Assembly

Photo Mosaic Wall

Air Graffiti Wall: Enclosure Setup

Air Graffiti Wall: Projector Setup

Air Graffiti Wall

Selfie Wifi: Setup

Selfie WIFI

How to Use the Scanner for Palm Reading in Fortuna AI

How to Use the Proximity Trigger with the Fortuna AI Proximity Device

Technical Guide: Creating Content for Fortuna Hologram Booth

Fortuna AI

Photo Booth Stations

Products

Select -> Sync -> Play

Final Photo: When FMX Saves It and How It Works

Instant Sharing Before Final Upload

Session Lifecycle in FMX

Cloud Overview

FMX - Cloud Side Video Tutorial

FMX Windows Software Tutorial

Building FMX Preset Video Tutorial

Video Tutorials

FMX Supported Cameras

FMX Keyboard Shortcuts

Converting Video to a Transparent Format - Windows

Move FMX to Another Computer

Experience View

FMX Windows Software

Getting Started with Cloud AI (FMX Context)

Workflow Builder

AI Features

Cloud AI Backoffice

How to Troubleshoot a Selection Screen in FMX for iPad

No Sound with Bluetooth Microphone in FMX (iPadOS)

Features and Troubleshoot

Troubleshooting Steps: When Two Bots Draw the Same Image Differently

Calibration

Setup

Features

DMBot for MacOS

Davinci: How to Write a Good Body Prompt (and What to Avoid)

DMBot for iPadOS

DMBot

Photo Mosaic Wall Software Tutorial

Photo Mosaic Wall Board Stand Setup

Photo Mosaic Wall Printer and TV Stand Setup

How to Choose Your Main Mosaic Photo

Mosaic Photo Quality

Choosing the Right Setting For a Photo Mosaic Wall Activation

Main Photo Quality

Importing Photos to Your Photo Mosaic Wall Activation

Photo Mosaic Wall Virtual (Online) Mosaic

Using The Layout Tab

Using the MMS Feature

Embedding the Virtual Mosaic to Your Website (using HTML Tag)

Activation Will Not Start - Troubleshoot Guide

How To Use The Scatter Feature

Using Photo Mosaic Wall with Transparent Overlay

How to Use Instagram in the Photo Mosaic Wall Software

How To Add Advertising To Your Virtual Mosaic

Using the 2D Mosaic - Upload Button and Email Notifications

3D Mosaic Wall Setup - Grid Board and Structure Planning

How To Find Your Virtual Activation ID (When files do not exist locally)

How to Use Photo Mosaic Agent

How To Use Green Screen Activation With FMBooth for Windows & Photo Mosaic Agent

Importing Photos From Your Foto Master iPad Booth Using the PC Agent

Photo Mosaic Agent

How To Add Advertising To The Live Digital Mosaic

How To Present Live Digital Mosaic On a Secondary Monitor

Live Digital Mosaic

Label Printer Troubleshoot

Photo Mosaic Wall Printer Calibration 2X2" Tiles - Epson c3500

Photo Mosaic Wall Printer Calibration 2X2" Tiles - Epson c4000

Printer Calibration and Troubleshoot

Air Graffiti Wall Physical Enclosure Setup

Creating Games for the Air Graffiti Software

Customized Email Buttons

Custom and DIY

How To Use the Email Feature

How To Use the SMS Feature

Using EOS Utility with your Air Graffiti Software

Adjusting the Printout and Using the Padding Solution

AGWall

How to Use the Selfie WiFi Software

How to Create a Selfie Wifi Template

Creating a Cloud Event and Linking a Selfie Wifi Template

Using AI Headshot With the Selfie Wifi

How to Use the Selection Screen in Selfie Wifi

How to Use the AI StylePop Feature in Selfie Wifi

How to Use the AI Line2Life Feature in Selfie Wifi

Custom Assets Specification

FMPrint Overview

Getting Started with FMPrint

FMPrint Dashboard

Monitoring the FMPrint Queue

Setting Up Printers in FMPrint

Adjusting Print Settings

FMPrint

How To Use The FMSlide Software

How to Create FMSlide Template

Creating Cloud Event and Linking an FMSlide Template

FMSlide

How to Upgrade to DMBot V1 (Cloud-Based Version)

Draw Me Bot Software for iPadOS

Draw Me Bot Software for MacOS

FMBooth Software for Windows

Custom And DIY

FMBooth Software for iPadOS

Video Flip

Software Video Tutorial

Selfie WiFi

Augmented Reality Software

Archived

Introducing Foto Master's Elite Model: The Pinnacle of Group AI Photo Generation