How to Set Up AI Background Removal for PMWall
AI features for PMWall are available through AI Hot Folder. Setting up AI Background Removal takes two parts: set up AI Hot Folder to process guest photos, then set up PMWall to place the processed photos on the mosaic.
Note: This process is the same whether you are doing a mass upload of images or a single file upload.
Part 1: Set Up AI Hot Folder
- In your Foto Master Cloud account, open the event you are working on and enable AI Hot Folder for that event. This makes the event appear in AI Hot Folder.
- Launch AI Hot Folder and sign in with your Foto Master Cloud account.
- On the Dashboard tab, select the event you enabled in step 1.
- Choose the folder AI Hot Folder should watch. This is the folder where your booth saves guest photos. If you are doing a mass upload, this is the folder where you placed all of the photos you want to use for the mosaic.
- Open the AI Config tab and select Background Removal.
Note: Do not click Start yet. You will start AI Hot Folder after completing Part 2.
Part 2: Set Up PMWall
- Open PMWall and sign in with your Foto Master Cloud account.
- Select the name of the event you are working on and sync the event to your computer.
- Make sure the event name in PMWall matches the event you selected in AI Hot Folder.
- Click the Settings tab at the top of the PMWall Dashboard.
- In the left menu, click Cloud.
- Under Download, turn off Download Raw Photos. This keeps the original photos, with their backgrounds, off the mosaic.
- Turn on Download Final Photos. This sends the Background Removal photos from AI Hot Folder to the mosaic.

- Click Save Changes.
- Click Start Mosaic.
- Go back to AI Hot Folder and click Start to begin monitoring.
Test the setup by taking a photo at the booth and confirming it appears on the mosaic with the background removed.
Note: Once this setup is complete, open the PMWall Events folder and then the event's Raw folder. You will see a new folder called cloud-final, which contains the Background Removal photos downloaded from AI Hot Folder.
Possible issues:
- The event does not appear in AI Hot Folder: Make sure AI Hot Folder is enabled for that event in your Foto Master Cloud account.
- Photos appear with their original background: Make sure Download Raw Photos is turned off in PMWall.
- Processed photos do not appear on the mosaic: Make sure Download Final Photos is turned on and that you clicked Save Changes. With Download Final Photos off, Final photos that were already downloaded wait off the wall.
- Photos show as Failed in AI Hot Folder: Check the internet connection, then retry the failed items from the Queue tab.
- No photos arrive at all: Confirm that the event name in PMWall matches the event selected in AI Hot Folder.
And you're good to go!
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