Foto Master Cloud
Events, galleries, presets, analytics, white-label, and account management.
Events
Managing Your Event List
Managing Your Event List If you created an event with settings you would like to reuse, you can duplicate it instead of starting from scratch. This is useful when you want to keep
Guest Data and Privacy
What Guest Data Does Foto Master Collect? When you run a Foto Master event, guest data may be collected depending on the sharing and survey options you enable. The types of data co
Creating a Cloud Event
Events are the foundation of how Foto Master Cloud organizes your photo booth operations. Cloud-synced media, galleries, sharing, AI usage, surveys, and print activity are tied to
Event Settings
Every event in Foto Master Cloud has its own settings that control the online gallery, Pro Slideshow, email and SMS delivery, surveys, white-label branding, and which Foto Master s
Managing Multiple Events
As your photo booth business grows, you'll likely be running multiple events -- sometimes on the same day across different locations. Foto Master Cloud provides tools to help you o
Contact Details and Data Controller Access
Foto Master Cloud can store guest contact details when an event workflow collects email addresses, phone numbers, survey fields, sharing recipients, or consent values. Access to fu
Pro Slideshow in Foto Master Cloud: Overview and Quick Start
Pro Slideshow turns the approved photos, GIFs, videos, and drawings from a Foto Master Cloud event into a live browser-based presentation. It is designed for TVs, projectors, LED w
Configuring Pro Slideshow Content, Layout, and Appearance
This guide explains every setting in the Style presets, Content, Experience, and Appearance sections of Pro Slideshow. For the basic publishing workflow, begin with Pro Slideshow i
Using Pro Slideshow Sponsors, Access, and Live Controls
This guide covers the operational parts of Pro Slideshow: sponsor moments, viewer access, live-player controls, keyboard shortcuts, and common playback problems. For the initial se
Account & Billing
Licensing: Legacy Lifetime vs. Current Subscription
Foto Master has used both lifetime and subscription licensing models. This article explains what each model covers, how Foto Master Cloud is billed, and the specific upgrade rules
Managing Your Cloud Plan: Upgrades, Downgrades, Grace Period, and Cancellation
Manage Foto Master Cloud plans from Cloud > Billing and software licenses or 24/7 Support from Cloud > Licenses. This article explains the different effects of upgrading, dow
Adding Credits to Your Cloud Account
You can purchase additional AI Credits manually or enable optional auto-recharge in Foto Master Cloud. Available packages, rates, minimums, recharge settings, and the amount charge
Understanding AI Credits
AI Credits are used for eligible AI and usage-based services in Foto Master Cloud. The number of credits used depends on the feature, model, quality, configuration, and active Clou
Privacy and Data Handling FAQ for IT, Legal, and Procurement Teams
This page is for the IT, legal, privacy, and procurement teams of organizations evaluating Foto Master products and services before purchase. It is not legal advice. Foto Master pr
Creating Your Foto Master Cloud Account
Your Foto Master Cloud account is the company-level account used to manage Cloud plans, licensed software, devices, events, storage, AI Credits, and connected services. Step 1: Ope
Choosing Your Cloud Plan
Foto Master Cloud offers paid plans for companies that need connected software, event management, galleries, sharing, storage, and AI services. Eligible legacy customers may also h
Upgrading from Basic to Pro: What to Expect
Upgrading from Basic to Pro normally takes effect immediately. The exact charge, renewal date, features, storage allowance, and AI Credit treatment are displayed for review before
How to Pay for Your Cloud Account with PayPal
PayPal may be available for eligible Foto Master Cloud purchases in addition to the other payment methods shown at checkout. New Subscription Select or upgrade the Cloud plan from
Online Galleries
Online Galleries Overview
Online galleries are one of the most powerful features of Foto Master Cloud. They give your guests a beautiful, branded space to view, download, and share their photos from any dev
Customizing Your Online Gallery
Your online gallery is often the first thing guests see after their booth experience, and it's a direct reflection of your brand. Foto Master Cloud gives you full control over the
Sharing Gallery Links & QR Codes
Getting guests to your online gallery should be effortless. Foto Master Cloud provides multiple ways to share gallery access -- from QR codes displayed at the booth to shareable li
Password Protecting Your Gallery - Pro Cloud Account
For private events where you want to restrict gallery access to invited guests only, Foto Master Cloud allows you to set a password on your online gallery. This article explains ho
Embedding Galleries on Your Website
Embedding your Foto Master Cloud gallery directly on your website is a great way to showcase event photos without sending visitors to an external platform. The embedded gallery app
Presets & Templates
Preset vs. Template: What's the Difference
Both presets and templates help you set up events faster, but they serve different purposes. Understanding the distinction will help you choose the right approach for each situatio
Using the "Load Preset" Option
Load Preset lets you start an event from a ready-to-use Foto Master preset. A preset usually includes a workflow and matching layout, and may also include video output settings. Us
Presets: Overview
Presets are one of the most time-saving features in Foto Master Cloud. A preset packages your booth setup, including workflow, layout, video settings, and related assets, into a re
Sharing Templates Between Cloud Accounts
Foto Master Cloud makes it easy to share workflows, layouts, and video templates with other booth owners, partners, or the Foto Master support team. This is especially useful when:
How to Customize the Seating Chart Preset
Foto Master offers a ready-made Seating Chart preset that you can load straight from Select-Sync-Play. Out of the box it runs with placeholder animations (generic tables and guest
Configuring PMWall Contest Mode
Contest mode hides winning cells inside the mosaic grid. The guest whose photo lands on one wins. PMWall detects the win live, the printed label can carry a winner badge, and the V
PMWall Main Image Framing and Aspect Ratio
The main image is the picture your mosaic reveals. Because it has to be divided into a grid of square tiles, its shape is not a free choice -- it has to match the grid. Getting thi
PMWall Advanced Engine and Printing Settings
Two PMWall template tabs hold settings you configure once and rarely revisit. Both are authored in Foto Master Cloud and travel with the event, so a replacement event computer pick
The PMWall Event Simulator
The Simulator tab in the PMWall template answers the questions that decide whether an activation is viable: what it costs, how long it takes to print, how large the finished wall i
Virtual Mosaic Viewing Modes
The Virtual Mosaic player offers three ways to view the same wall. They differ enormously in how they feel and in what hardware they need, so choose deliberately rather than enabli
Sharing the Virtual Mosaic and Guest Contributions
Virtual Mosaic is where a mosaic stops being something guests watch and becomes something they take away. Guests open a link, explore the wall, find their own tile, and share it --
Creating Animations with Foto Master Creative Studio AI
Foto Master Creative Studio lets you build custom animations directly inside Foto Master Cloud and add them to your workflows. To get started, log in to Foto Master Cloud, go to Pr
Export or Import Layouts Using JSON Files
Export or Import Layouts Using JSON Files This guide explains how to export and import layouts using JSON files in the Foto Master Cloud Layout Builder. What Is a JSON Layout File?
How to Create Miniature Me on FMX
OverviewThis guide explains how to use the Miniature Me feature in FMX to create custom miniature cutouts. The process involves capturing a photo, applying AI modifications and bac
Export or Import Workflows Using JSON Files
This guide explains how to export and import workflows using JSON files in the Foto Master Cloud Workflow Builder. Use it to back up a workflow, share it with your team or with sup
Assets Management
Adding Assets to the Cloud
Assets are the creative building blocks that make your photo booth experiences unique. Foto Master Cloud provides a centralized asset library where you can upload, organize, and ma
Editing Asset Attributes
After uploading assets to your Foto Master Cloud library, you may need to update their details, change how they're categorized, or replace the file entirely. This article covers ho
Uploading Media or Photos to a Cloud Event
Foto Master Cloud allows you to store and manage photos and videos captured during your events. Each event includes its own dedicated gallery where users can view uploaded media.In
How to Make Part of an Image Transparent Using Photopea or Adobe Photoshop
Photopea is a free, browser-based photo editor that works similarly to Photoshop, no download or account required. This guide walks you through removing part of an image to make it
Analytics & Reporting
Analytics Dashboard Overview
The Analytics section of Foto Master Cloud reports on activity that is processed through the Cloud: media uploads, gallery engagement, sharing delivery, AI credit usage, survey res
Local Session Data vs Cloud-Synced Data
FMX for Windows and FMX for iPad do not sync the complete session record to Foto Master Cloud. The full session history is saved locally on the booth device in the event's sessions
Survey Analytics and Exports
Survey analytics in Foto Master Cloud show the survey responses that were submitted to Cloud for a specific event. Use this view to review answer counts, inspect open-text response
AI Credit Usage Tracking
Keeping a close eye on your AI credit consumption helps you budget effectively, price your services accurately, and avoid surprises during busy periods. Foto Master Cloud provides
White Label & Branding
Complete White Label Setup
White labeling lets you present the entire Foto Master Cloud experience under your own brand. From galleries to emails to SMS messages, every touchpoint with your clients and their
Branding Your Online Galleries
Your online gallery is one of the most visible touchpoints between your business and your clients' guests. With Foto Master Cloud's branding tools, you can customize every visual a
Custom Domains (Pro Plan)
By default, your online galleries are hosted on the cloud.fotomaster.com domain. With a Pro plan subscription, you can use your own custom domain instead -- so your galleries appea
How To Use the White Label Option
The White Label feature allows Pro Cloud plan users to completely brand the guest experience. By connecting your own custom domain, your online galleries, URLs, and automated shari
Remote Management
License Management Across Devices
As your photo booth operation grows, you may run multiple software licenses across different devices. Foto Master Cloud’s Licenses page is the central place to view your licenses,
Managing Connected Booths Remotely
One of the most valuable features of Foto Master Cloud is the ability to monitor and manage your photo booths from anywhere. Whether you have one booth at a venue across town or a
Something not working?
Troubleshooting Hub
Browse fixes and FAQs with search and product filters in one place.