Scan: Overview

The Scan step captures an image of a guest's hand from a physical scanner as part of your FMX experience. Guests place their hand on the scanner, and FMX saves a digital scan of that hand into the event folder.

Scan is designed specifically for AI Palm Reading experiences, used with FortunaWindows setups that have a compatible scanner connected to the booth computer.

What Is the Scan Step?

From the operator's perspective, Scan:

• Triggers a hand scan on a connected Windows scanner
• Saves the scanned hand image into the event's Scan folder
• Runs silently in the background (no extra UI to configure)
• Does not show its own screen — you control all on-screen instructions with other steps

From the guest's perspective:

• They see an instruction screen you created (for example: "Place your hand on the scanner and keep it still")
• The operator (or the workflow) triggers the Scan step
• The scan happens while they wait a few seconds with their hand on the glass
• The experience then continues — typically to an AI Palm Reading result, and then to a photo, sharing, or summary screen

When Should You Use Scan?

Use a Scan step when you want to bring a hand scan into your AI Palm Reading experience.

Typical reasons:

• Palm reading or hand analysis activations, where the guest's actual hand is scanned and then analyzed by AI
• Fortune-telling / mystic-style experiences where the scanned hand leads to a personalized reading or result

You usually don't need to scan for:

• Standard photo/video booths that only use the camera
• Simple AI or layout experiences that work entirely from captured photos (face/head shots) and do not involve palm reading

Scan is specifically intended for hand scanning only, as part of FortunaWindows palm-reading workflows.

How Scan Fits in the Workflow

In the Workflow Builder, add Scan like any other step:

• On the workflow canvas, click Add Step and select Scan
• Place it exactly where you want the hand scan to happen in the guest journey
• Connect it to the steps that come before (instructions) and after (AI result, photos, sharing)

Basic behavior in the flow:

• When the workflow reaches the Scan step, FMX tells the scanner to start scanning the guest's hand
• The scan runs in the background — the workflow can either move on immediately to the next step, or show an animation or message that waits until the scan finishes, then continue

The scanned hand image is:

• Automatically processed (for example, rotated and cropped so the hand is centered and clear)
• Saved as a JPEG file in the event's Scan folder
• Available for later steps that are designed to use hand scans — most commonly AI Palm Reading or other hand-analysis logic, and custom external tools or scripts that read the scanned hand image

If the scanner is connected but the hand scan fails for any reason (for example, a hardware error), FMX still produces a final result so the workflow can continue. The output will clearly indicate that the scan did not succeed.