Login to FMXUpdated 21 days ago

When to Use

• Immediately after installing FMX

• When switching operators or moving the license to a different PC

Requirements

• A Foto Master Cloud Account (email and password)

• At least one available FMX for Windows license (inactive on other machines)

• Internet access

Steps (Quick)

1. Launch FMX

• Open FMX.exe

• The Login screen appears if you’re not signed in

2. Sign In

• Enter your Foto Master Cloud email and password

• Click Sign In

3. Choose a License (if you have multiple)

• If your account has several FMX for Windows licenses, you’ll see a selection screen

• Pick an available (inactive) license to activate on this PC

• If all licenses are in use elsewhere:

  • Deactivate one from the list (if available), or

  • Go to your Cloud portal, free a license, then click Refresh in FMX

4. Success

• You’re signed in and a license seat is now active on this PC

• FMX proceeds to the Main Dashboard with your events and the Sync button

Options on the Login Screen

Forgot Password

• Uses the same login as your Foto Master Cloud

• Clicking Forgot password redirects you to the Cloud reset page

• Complete the reset there, then return and sign in

Switch Account

• If the wrong email appears in the About tab, click Sign out/Switch account and log in with the correct Cloud Account

License Selection

• If multiple licenses exist, you’ll select which one to activate

• The list may display license keys and information to help you choose

No Licenses Available

• If all licenses are active, you’ll be prompted to free one

• Deactivate the other device, then reopen FMX

Verification

You’ve successfully logged in if:

• FMX proceeds past the Login screen without errors

• Your Cloud account email is shown in the About tab

• The Main Dashboard is visible with your events and the Sync button

Troubleshooting

Forgot Password Email Didn’t Arrive

• Check spam/junk

• Resend the reset email and confirm the inbox for the exact address you used

• If you can’t access that email, contact our support team to update the Cloud account

“No Available Licenses”

• Deactivate FMX on another PC.

• Reopen FMX and select the newly freed license

“Invalid Email or Password”

• Re-enter credentials carefully (check Caps Lock)

• Reset your password via the Cloud reset page and try again

Stuck on Loading

• Close FMX and relaunch

• Ensure you have internet access and that Windows Firewall/AV isn’t blocking FMX

• Retry after a short delay in case of a temporary network issue