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Login to FMXUpdated 5 hours ago

When to Use

  • Immediately after installing FMX

  • When switching operators or moving the license to a different PC

Requirements

  • A Foto Master Cloud Account (email and password)

  • At least one available FMX for Windows license (inactive on other machines)

  • Internet access

Steps (Quick)

1. Launch FMX

  • Open FMX.exe

  • The Login screen appears if you’re not signed in

2. Sign In

  • Enter your Foto Master Cloud email and password

  • Click Sign In

3. Choose a License (if you have multiple)

  • If your account has several FMX for Windows licenses, you’ll see a selection screen

  • Pick an available (inactive) license to activate on this PC

  • If all licenses are in use elsewhere:

    • Deactivate one from the list (if available), or

    • Go to your Cloud portal, free a license, then click Refresh in FMX

4. Success

  • You’re signed in and a license seat is now active on this PC

  • FMX proceeds to the Main Dashboard with your events and the Sync button

Options on the Login Screen

Forgot Password

  • Uses the same login as your Foto Master Cloud

  • Clicking Forgot password redirects you to the Cloud reset page

  • Complete the reset there, then return and sign in

Switch Account

  • If the wrong email appears in the About tab, click Sign out/Switch account and log in with the correct Cloud Account

License Selection

  • If multiple licenses exist, you’ll select which one to activate

  • The list may display license keys and information to help you choose

No Licenses Available

  • If all licenses are active, you’ll be prompted to free one

  • Deactivate the other device, then reopen FMX

Verification

You’ve successfully logged in if:

  • FMX proceeds past the Login screen without errors

  • Your Cloud account email is shown in the About tab

  • The Main Dashboard is visible with your events and the Sync button

Troubleshooting

Forgot Password Email Didn’t Arrive

  • Check spam/junk

  • Resend the reset email and confirm the inbox for the exact address you used

  • If you can’t access that email, contact our support team to update the Cloud account

“No Available Licenses”

  • Deactivate FMX on another PC.

  • Reopen FMX and select the newly freed license

“Invalid Email or Password”

  • Re-enter credentials carefully (check Caps Lock)

  • Reset your password via the Cloud reset page and try again

Stuck on Loading

  • Close FMX and relaunch

  • Ensure you have internet access and that Windows Firewall/AV isn’t blocking FMX

  • Retry after a short delay in case of a temporary network issue

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