Run the Experience

Updated 2 weeks ago · 2 min readBeginner

When to Use

  • After FMX is installed, you are logged in, your event is synced, and your camera choice is set.

Requirements

  • FMX opens on the Main Dashboard.
  • Event synced and up to date.

Steps (Quick)

1. Choose Your Camera (First-Time Only)

  • Open Global Settings > Camera.
  • Select your webcam, Canon camera, Sony camera, supported Nikon camera, or GoPro as the capture/preview source.
  • Click Save Changes.

Each supported camera category can be used for Live View, Take Photo, and Record Video workflows when the camera is correctly connected and set to the required camera mode.

For GoPro, insert an SD card and select GoPro Connect as the camera's USB mode before clicking Refresh in FMX.

2. Start Experience Mode

  • On the Main Dashboard, click Start Photo Booth.
  • FMX switches to full screen and displays the first step of your event workflow.

3. Follow the On-Screen Steps

  • Proceed through your workflow: countdown, capture, preview, share, and any other configured steps.
  • Confirm branded elements appear at the correct steps.
  • Test touch navigation, including Next, Back, Retake, selection-area pressed states, Sign & Draw tools and stamps, Drag & Drop targets, and payment cancellation/error paths.

4. Exit Experience Mode

  • Press Esc or Ctrl+O at any time to exit back to the dashboard.

Verification

You have successfully run the experience if:

  • FMX enters full screen after clicking Start Photo Booth.
  • The first workflow screen is displayed.
  • A test run completes without errors and returns items to the appropriate queue, if applicable.
  • Every branch returns to its intended parent or continuation, and all touch controls remain readable against the final theme and background media.

Troubleshooting

No Camera Feed

  • Ensure your camera is set in Global Settings > Camera and saved.
  • Reconnect the camera or USB cable, power cycle the camera, or try a different USB port.
  • Close other apps using the camera, such as Zoom, Teams, or OBS.

Can't Exit the Experience

  • Press Esc or Ctrl+O.
  • If unresponsive, use Alt+Tab to return to the dashboard.
  • As a last resort, restart FMX.

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